TrendAI Services Scope Hub

Centralized for Professional Services requests and Scope of Work (SOW) validation.

Customer Request & Details * required

Customer & Commercial Details
Delivery Timeline
Approvals & Reference
Contact Details
Your contact details for submission notifications.
Comma-separated emails to receive a copy of the notification.

Professional Consulting Services (PCS) * required ?

Add up to 3 service lines. At least one service is required.
The Customer Success Architect (CSA) will review the estimate and provide recommendations during the Services review to validate scope and alignment.
Service Line 1 *
1 of 3 services

Brief of Customer's Business * required ?

High-level Customer's Objective from this Project * required ?

Customer's Network Architecture * required ?

For network-related services (e.g., TippingPoint, Network Sensor, DDI, and ZTSA), providing network architecture details is strongly recommended.
Supported formats: PNG, JPG, GIF, PDF (max 10MB each). You can upload multiple files.

Trend Micro Bill of Materials * required ?

Expected License Deployment Scope * required ?

Scope Exclusions or Limitations * required ?

Default Scope Exclusions

Unless expressly stated otherwise in this Statement of Work, the services exclude any activities involving software or hardware that is not provided or supported by Trend Micro, including procurement, installation, configuration, integration, troubleshooting, or ongoing support.

The services further exclude infrastructure provisioning, network or security device configuration, custom development or scripting, data migration, formal change management activities, and coordination with third-party vendors.

All such activities are outside the scope of this engagement and remain the responsibility of the customer unless separately agreed in writing.

Available Resources from Partner / Customer * required ?

Resource Requirements

The customer will provide appropriate project resources to support the engagement, including a project coordinator, system administrators, and relevant technical teams (e.g. network, security, endpoint management). These resources will be available as required to support planning, deployment, testing, and validation activities.

Select at least one team that will be available to support the engagement. Hover over each for a description.
Click to specify resources not listed above

Miscellaneous Information optional ?

Default Assumptions

Delivery timelines are subject to customer readiness and timely provision of required access and information.

All activities will be performed during standard business hours unless otherwise agreed.

Any changes to scope, assumptions, or scheduling will be managed through the agreed change process.

Review & Submit actions

Use Review to see a clean summary before sending.
Ready.